Welcome to the oddgo FAQ page. Here you'll find answers to the most common questions about registration, deposits and withdrawals via BCA, BRI, BNI, and Mandiri, account verification, bonuses, game rules, responsible gaming tools, and more. If you can't find what you're looking for, contact our 24/7 support team via live chat.
Visit the oddgo homepage and click the registration link. Fill in your full name, date of birth, email address, mobile phone number, and residential address. You must be at least 21 years old and a resident of Indonesia. After submitting the form, verify your email address and complete the KYC process by uploading a government-issued ID (KTP or passport) before making your first withdrawal.
oddgo requires a clear, colour copy of your Indonesian identity card (KTP) or passport showing your full name, date of birth, and photograph. You may also be asked to provide proof of address (utility bill, bank statement, or government correspondence dated within the last three months) and proof of payment method ownership (bank statement or e-wallet screenshot). All documents must match the name on your oddgo account.
Click the "Forgot Password" link on the oddgo login page. Enter the email address associated with your account, and we will send you a password reset link. Click the link in the email and follow the instructions to create a new password. If you do not receive the email within 10 minutes, check your spam folder or contact our support team via live chat.
No. oddgo's Terms & Conditions strictly prohibit multiple accounts. Each player is permitted to hold only one account. If we detect duplicate accounts, all associated accounts will be immediately closed, and any balances forfeited. This policy applies even if the duplicate accounts were created accidentally or unintentionally.
Contact our customer support team via live chat or email to request account closure. If you are experiencing gambling-related problems, consider using our self-exclusion tool, which allows you to close your account for a minimum period of 6 months. Once an account is permanently closed, it cannot be reopened, and any remaining balance will be forfeited unless you request a withdrawal before closure.
oddgo accepts deposits from all major Indonesian banks, including BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, and BSI (Bank Syariah Indonesia). All deposits must be made from a bank account registered in your own name. Third-party deposits are strictly prohibited and will be reversed.
Deposits made via BCA during standard WIB banking hours (08:00–17:00 Monday to Friday) are typically confirmed within 5 minutes. Deposits made outside banking hours or on public holidays may take up to 24 hours to be credited. If your deposit has not been credited within 24 hours, contact our support team with your transaction reference number.
The minimum deposit amount on oddgo is IDR 50,000 (fifty thousand Indonesian Rupiah) for most payment methods, including bank transfers to BCA, BRI, BNI, and Mandiri, as well as e-wallet deposits via OVO, DANA, GoPay, and ShopeePay. Maximum deposit limits vary based on your account verification status and are displayed at the time of transaction.
Yes. oddgo accepts deposits via Indonesian e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. E-wallet deposits are processed in real time and are typically credited to your oddgo account within 2–3 minutes. The e-wallet account must be registered in your own name and match the name on your oddgo account.
oddgo does not charge any fees for deposits. However, your bank or e-wallet provider may charge their own transaction fees, which are deducted by the payment provider before the funds reach your oddgo account. Check with your bank or e-wallet provider for details on any applicable fees.
oddgo aims to process withdrawal requests within 24 hours of receipt, excluding weekends and Indonesian public holidays. Once approved, bank transfers to Mandiri typically arrive within 1–3 business days. The actual time taken depends on the processing times of your bank. If your withdrawal has not arrived within 5 business days, contact our support team.
The minimum withdrawal amount on oddgo is IDR 100,000 (one hundred thousand Indonesian Rupiah). Daily, weekly, and monthly withdrawal limits are displayed in your account cashier and may vary based on your VIP tier and account verification status. oddgo does not charge withdrawal fees for the first three withdrawals per calendar month.
Withdrawal requests may be rejected if your account has not completed KYC verification, if you have not met bonus wagering requirements, if the withdrawal amount exceeds your available balance, or if the withdrawal is being made to a payment method not registered in your name. Contact our support team for specific details on why your withdrawal was rejected.
Yes. oddgo offers a wide range of togel (Indonesia's traditional numbers lottery) markets, including draws from Singapore Pools, Hong Kong Jockey Club, and other international pool operators. Bets are settled based on the official draw results published by the relevant pool operator. Minimum bet amounts and payout odds vary by market.
oddgo offers betting markets on major international football leagues including the English Premier League (EPL), La Liga, Serie A, Bundesliga, and UEFA Champions League, as well as Indonesian football including BRI Liga 1 matches featuring clubs like Persija Jakarta, Persib Bandung, and Bali United. You can also bet on Timnas Indonesia (the Garuda national team) matches in the AFF Cup and FIFA World Cup qualifiers.
Yes. All slot games on oddgo are provided by licensed and regulated game studios including Pragmatic Play, Microgaming, NetEnt, and Pocket Games Soft. These games use certified Random Number Generators (RNG) to ensure fair and unpredictable outcomes. Return to Player (RTP) percentages are displayed on each game and are independently audited.
Yes. The oddgo platform is fully optimized for mobile devices and works seamlessly on smartphones and tablets running iOS or Android. You can access all games, place bets, make deposits, and request withdrawals directly from your mobile browser without downloading an app. Simply visit oddgo.cam from your mobile device and log in.
oddgo offers a welcome bonus to new players who make their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of registration. To claim the welcome bonus, create an account, make a qualifying first deposit, and the bonus will be credited automatically. All bonuses are subject to wagering requirements before withdrawal.
Wagering requirements specify how many times you must wager the bonus amount (or the combined deposit and bonus amount) before you can withdraw any winnings. For example, a 20x wagering requirement on a Rp 100,000 bonus means you must place bets totaling Rp 2,000,000 before the bonus is converted to withdrawable cash. Different games contribute differently toward wagering: slots typically contribute 100%, table games 10–20%.
Yes. oddgo regularly offers cashback promotions, reload bonuses, free spins, and other promotional offers to existing players. Available promotions are displayed on the promotions page and are updated weekly. Terms and conditions, including wagering requirements and eligible games, are provided on each promotion page. Some promotions require you to opt in before they become active.
oddgo operates under an international gaming licence and adheres to strict regulatory standards for player protection, fair gaming, and responsible gambling. All data transmitted between your device and our servers is protected by 256-bit TLS/SSL encryption, the same standard used by major financial institutions. We never sell your personal data to third parties.
You must be at least 21 years old to create an account, deposit funds, or place bets on oddgo. Age verification is strictly enforced, and we reserve the right to request government-issued identification at any time. Accounts found to belong to individuals under 21 will be immediately closed, and all funds forfeited. Underage gambling is a serious offense.
Log in to your oddgo account, navigate to Account Settings > Responsible Gaming, and select "Deposit Limits." You can set daily, weekly, or monthly deposit limits that take effect immediately. Once a limit is set, it cannot be increased or removed for 24 hours, ensuring that limits are not changed impulsively during active play. All responsible gaming tools are available free of charge.
If you believe your gambling is becoming problematic, please use oddgo's responsible gaming tools including deposit limits, loss limits, session time limits, or self-exclusion. You can also contact our support team via live chat or email to discuss your concerns and activate these tools. Professional support is available from organizations such as Gamblers Anonymous. Visit our Responsible Gaming page for more information and resources.
oddgo customer support is available 24/7 via live chat (accessible after logging in to your account) and email at [email protected]. Our Indonesian-speaking support team can assist with questions regarding registration, deposits, withdrawals, bonuses, game rules, responsible gaming tools, and technical issues. Average response time for live chat is under 2 minutes during peak WIB hours.
Connect with our Indonesian-speaking support team 24/7 via live chat. Average response time under 2 minutes.
All data protected by 256-bit TLS/SSL encryption. Licensed and regulated internationally.
Withdrawal requests processed within 24 hours. Bank transfers arrive in 1–3 business days.
Deposit limits, session timers, and self-exclusion tools available free of charge.
Our support team is here to help. Reach out via live chat or explore our other resources for more detailed information.